Licensed Restoration Professionals You Can Rely On

With more than 25 years of hands on field experience, Niko brings deep expertise in restoration, water intrusion, mold remediation, and Category 3 contamination to every project he leads. His career has been built on real, boots on the ground work—overseeing and completing 500+ residential restoration projects from the initial emergency response through full structural rebuild.
He works directly with insurance carriers, adjusters, and national builders to ensure every job is properly scoped, documented, and completed to true pre loss condition. Accuracy, transparency, and craftsmanship guide every step of my process.
Beyond restoration, he brings extensive experience in construction and remodeling, including kitchen and bathroom renovations, drywall repair, texture matching, painting, framing, and general residential repairs. This combined background allows him to understand a home not just as a structure, but as a system—one that needs to be restored with both durability and livability in mind.
His career began through a high school OJT program, followed by early field work at 19 doing punch out for a drywall and stucco company. From there, he built my expertise the long way: through years of hands on work, real world problem solving, and a commitment to doing the job right.
Today, he brings that same grounded, practical approach to every project—helping homeowners, builders, and insurers navigate complex losses with confidence and clarity.

Anybel is an operations and business services leader passionate about building efficient systems, developing strong teams, and creating environments where people and processes thrive. As Operations Manager at Aptitude Associates, she oversees daily operations, financial planning, quality control, and staff development. She focuses on improving workflows, strengthening customer service, and ensuring the organization operates with clarity, consistency, and purpose.

Her background includes leading Travel & Expense Compliance at Hertz, where she managed travel strategy, supplier relationships, and policy governance. She worked closely with internal partners to improve compliance, optimize spending, and enhance employee travel experience.

Before that, she spent nearly a decade at Gartner in progressive leadership roles supporting global sales and financial operations. She led a diverse international team, managed complex contract and order processes, and built training programs that helped new hires succeed. Her early work in contract review, billing, and client support shaped my commitment to accuracy, transparency, and service excellence.

Across every role, she brings a people‑first approach, a passion for continuous improvement, and a commitment to operational integrity.

Jens’ career started in the trades, welding steel and fabricating custom structures in his father’s awning shop. That early experience shaped his work ethic and sparked an entrepreneurial streak that led him to start his own business. Looking to broaden his technical foundation, he transitioned into the HVAC field, earning industry certifications and stepping into leadership roles overseeing both property management operations and new construction projects.
For the past four years, Jens has managed complex stucco and home repair projects, where his blend of field expertise and team leadership consistently drives strong outcomes. Since joining Aptitude, he has continued that momentum—quickly rising to Senior Project Manager within two years. Colleagues know Jens as someone who leads from experience, communicates with clarity, and brings a solutions first mindset to every job.

Julia joined our team as an assistant to the project management group and quickly proved herself to be an invaluable asset. Her initiative, reliability, and ability to learn fast led to her promotion to Project Manager within her first year.

Her construction career began right after college, but her roots in the industry go back even further. While in school, Julia worked in her family’s residential painting business, where she learned the importance of craftsmanship, customer care, and attention to detail.

Today, she brings that same dedication to every project she manages. Julia’s well‑rounded background allows her to connect with clients, support field teams, and keep projects moving smoothly from start to finish.

Kim has served as our Office Manager for the past four years, bringing more than 35 years of experience in office administration, accounting, and customer service. She began her career as an office and accounting assistant and has since built a reputation as a steady, detail‑driven leader who keeps operations running smoothly.

With a strong background in financial management and a natural talent for supporting both clients and colleagues, Kim is known for her accuracy, reliability, and approachable style. Her commitment to clear communication and positive relationships helps foster trust with customers, vendors, and staff alike. Kim’s blend of professionalism, warmth, and meticulous attention to detail makes her an essential part of our team.

Juan didn’t stumble into construction—he chose it. Right after high school, he dove into the trade, working side by side with his father in their painting business. That early experience wasn’t just a job—it was a foundation of commitment, precision, and pride in every finish.
In his late 30s, he broadened his vision by joining a framing company and spending five years immersed in the structural side of building. From that, he gained a deep understanding of how projects come together. With that knowledge, he returned to painting and stucco, now bringing a multifaceted expertise to every job. Today, he leads projects crafting every detail with intention, accountability, and a passion for quality. combines years of hands-on experience with a customer-first approach. Every project he leads is grounded in clear communication, trust, and a genuine dedication to ensuring every client feels understood and delighted with the outcome.

With over 25 years of experience spanning heavy industrial operations and residential construction, Jonathan built a career on bridging two worlds that don’t often meet—but absolutely should. His foundation was forged in a melted iron foundry, where he spent 15 years as a Lead Man, driving production, mentoring crews, and serving on the Safety Committee to ensure every shift ended as safely as it began.

Certified in confined space entry and rescue, he brings a safety‑first mindset to every environment he steps into. Over the years, he’s combined 3 years of project management with 7 years of hands‑on trade experience, giving him a rare blend of technical skill, operational insight, and practical leadership.

Today, He specializes in managing projects from kickoff to completion—keeping teams aligned, workflows efficient, and outcomes reliable. Whether the job demands precision, problem‑solving, or steady leadership under pressure, he is committed to getting it done right the first time and delivering results people can count on.